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Selected Client Projects

Vacation rental company (anonymous)

From listing setup to Business Operations & Growth Manager

Hired for listing setup and onboarding, then promoted after finding operational gaps and revenue opportunities that had been missed for months.

My role
Business Operations & Growth Manager
Platforms
PMS, OTAs

Headline result

Promoted

to Business Operations & Growth Manager

Same client

01

The challenge

  • The original brief was listing setup and onboarding for a growing vacation rental company.
  • Inside the business, there were operational gaps and revenue opportunities that had been missed for months.
02

The strategy

  • Fix the gaps instead of only reporting them, starting with workflows and revenue tracking.
03

What I did

  • Built smoother operational workflows.
  • Took over revenue tracking.
  • Now runs daily workflows, manages property launches and handles performance reporting.
04

Results

Role change confirmed by the business owner.

  • Promoted

    to Business Operations & Growth Manager

    from listing setup and onboarding

05

What it means for the client

The work grew from a setup task into running operations and performance reporting, because problems were diagnosed and solved, not just flagged.

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